How to Fix “Guardian Tales Platform Error 500”

In this detailed guide, we’ll show you how to fix the scary “Guardian Tales Platform Error 500.” If this has happened to you while playing the famous mobile game Guardian Tales, don’t worry. We’re here to give you detailed ways to fix this problem so you can get back to playing games and having fun.

What is “Guardian Tales Platform Error 500”?

Before we look at how to fix it, let’s figure out what “Guardian Tales Platform Error 500” means. Error 500 is an HTTP status number which means the server has a problem on its end. In Guardian Tales, it means that there is a problem with the game’s computer, which stops the game from working properly.

Troubleshooting Steps to Fix Guardian Tales Platform Error 500

Check Server Status

The first thing you should do is check the official Guardian Tales server state. Developers of games often give real-time updates on the state of their servers on their websites or through social media. Error 500 could be caused by servers that are down for repair or having trouble. When this happens, you need to be patient while the experts work to fix the problem.

Restart the Game

A quick restart can sometimes fix a lot. Close the Guardian Tales app all the way, then open it again a few minutes later. This simple step can help fix small problems that might be causing the Platform Error 500.

Check your connection to the Internet

Guardian Tales and other online games need a stable internet connection to work. Make sure you can connect to the internet reliably, and if you can, try joining to different networks. Error 500 could be caused by a link that isn’t strong or stable.

Clear Cache and Data

Over time, the Guardian Tales app’s files and data can cause problems. Clearing the app’s cache and data can give it a new start and might fix Error 500. Before you clear the cache, make sure to save any important game info.

Update the app

Developers often put out changes that fix bugs and make apps run better. Check your app store to see if there are any changes for Guardian Tales that you can install. If the Error 500 is caused by problems with compatibility, running the current version might fix them.

Turn off your VPN or proxy

If you use a virtual private network (VPN) or firewall, the game might not be able to connect to the server. Try turning off any VPN or proxy services you are using and see if the Error 500 still happens.

Contact Support

If you’ve tried all of the steps above and are still getting Error 500, you should contact Guardian Tales’ customer service. Explain the problem in depth and list any error codes that are relevant. The customer service team will be better able to help you.

Preventive Measures to Avoid Guardian Tales Platform Error 500

Treatment is better than prevention. Even if you were able to fix the Error 500, it’s important to take steps to keep it from happening again in the future.

Regularly Update the Game

Installing the latest changes will always keep Guardian Tales up to date. Developers often put out patches to fix bugs and improve speed, which makes it less likely that errors will happen.

Backup In-Game Data

As was already said, before you do any debugging steps that involve clearing data, make sure you have a backup of your in-game progress. This way, you won’t lose any achievements or things you worked hard to get.

Make sure your Internet connection is stable

To play games smoothly, you need a stable and reliable internet link. If you can, connect to a Wi-Fi network instead of just using your phone’s data.

Avoid Unauthorized Mods or Hacks

Using unapproved mods or hacks in a game can cause bugs and other problems. Also, using these ways could be against the game’s terms of service, which could lead to penalties like account suspension.


Getting the “Guardian Tales Platform Error 500” can be stressful, but we hope we’ve helped you solve the problem by showing you how to fix it and how to avoid it in the future. Always know what the latest changes are and how the servers are doing so you can play Guardian Tales smoothly.

Don’t forget to contact Guardian Tales’ customer service if you’re having trouble that won’t go away or if you need more help. Happy play!

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